Video marketing has become the right choice for most products and services, and when it comes to video marketing products, the ones made by MediaFast are almost impossible to beat.
Regarding quality and customer service, here is what Amy Hafen, President of MediaFast, had to say, “Customer service and quality matter most to us. If we make it our top priority to provide the best service and products to our clients, then they’ll be happy with us and the marketing solutions we provide. On the other hand, if we try to make every last penny we can by doing things like locking the video content on our customer’s video brochures so they have to buy new ones if they want to use different video content, then that’s not prioritizing them and their needs.”
At MediaFast, we only use brand new, Grade A components to make all of our video marketing products. While we could use recycled or refurbished components to save money, we made the decision long ago to keep our prices competitive and affordable by minimizing expenses in other areas so we don’t have to sacrifice quality.
To illustrate this, here is a quote describing our company philosophy from Bill Diaz, Vice President of MediaFast: “We’re not the cheapest, but the price difference between quality and the cheapest is not significant. However, there is a huge difference in customer satisfaction.”
To add to that, here is another quote from Amy Hafen: “The quality of our video brochures is one of the reasons we are having so much success. I’ve been told horror stories from customers whose video brochures failed at the most inopportune moments. One client told me a story of how his video brochure (from another supplier) permanently failed while the President/CEO of the customer he was selling was holding it. He had been working on the deal for 6 months. What a horror story! Immediately after that experience, he contacted us and ordered 500 video brochures after grilling me about our quality standards. He’s been happy ever since.”
Every member of the MediaFast team understands how highly we regard quality and customer satisfaction. We are all committed to making our clients happy throughout the entirety of a project or interaction, and as a result, our customers have considered us to be a valuable asset for almost 30 years now.
MediaFast video marketing products are reliable, fully guaranteed, and not over-priced. They produce outstanding ROI for companies who use them, and we’re very fortunate to have helped hundreds of companies who have hired us experience great results.
When companies hire us, not only do they benefit from working with innovating leaders in the marketing industry, but they also benefit from receiving great value for the money they spend on video marketing products. We know when to cut corners to save time and money, and we also know when not to cut corners to produce the best quality and results. On top of that, we view our clients like partners, and their happiness and our integrity come first in those relationships.
To put it simply, we are the right choice for companies who want the best value for their money when purchasing video marketing products.
To learn more about the video marketing products we offer, contact us today.
Having owned an advertising magazine in Utah, I’ve worked in marketing for over twenty years.
I started writing for MediaFast in 2014. The first time I held one of their video brochures, I thought something like, “Wow! This blows away our magazine and any other print advertising I’ve ever seen. This is like a TV commercial, and I’m holding it in my hands. Amazing!”
Since then, video brochures, video mailers and video boxes have become leaders in marketing performance. It’s a privilege to write about them. I also love MediaFast—with its top-notch product quality, industry leading customer service, and all of the wonderful people I get to work with.