Once a company decides to create a video brochure, the next question becomes:
How do we make sure it works?
Video is powerful because people process visual communication quickly and respond more strongly to movement, story, and emotion than they do to motionless content.
After producing hundreds and thousands of video brochures, we’ve learned a few things that consistently make campaigns more effective.
Based on our extensive experience, here are six mistakes to avoid in a video brochure campaign.
Letting the Graphic Design Compete With the Screen
A video brochure exists for the video. Because of that, the screen should be the star of the experience.
That does not mean the print design is unimportant. It means the design should support the video, reinforce the brand, and guide the viewer’s attention—not compete with the screen for it.
When printed graphics are too busy, heavy, or trying too hard to impress on their own, the overall piece can feel crowded and less effective.
Another factor that can affect this is how the video brochure is manufactured.
Some companies use module-based manufacturing, which can provide faster turnaround but limits how much the design, size, screen options, button layout, and speaker placement can be changed.
On the other hand, MediaFast uses component-based manufacturing, which allows for much more design flexibility and functionality for campaigns that need customized presentations.
That difference may not matter for every project. But when the goal is to create a video brochure that feels tailored to the audience, message, and experience you want to deliver, it can matter a great deal.
Making the Video Too Long
One of the most common mistakes we see is when companies try to make the video cover too much.
In most cases, shorter is stronger.
A concise, focused message is easier to watch, remember, and more likely to hold attention all the way through. If the content really does need more time, a segmented approach with multiple videos will perform better than one long, uninterrupted one.
In other words, the goal is not to say everything. It’s to say the most important things clearly so viewers will want to learn more.
Forgetting the Call to Action
After watching a video brochure, viewers shouldn’t wonder what to do next.
For a campaign to be successful in getting attention and creating interest, the next step a targeted prospect should take needs to be obvious.
That might be:
- scheduling a meeting
- visiting a web page
- scanning a QR code
- making a phone call
- RSVPing to a meeting or event
Without a clear call to action, even a strong video brochure can fail to create momentum.
Trying to Say Too Much in One Piece
While this mistake is closely related to video length, it’s not exactly the same.
A video can be short and still try to cover too many points. The printed content can try to say too much as well.
When companies attempt to explain every feature, benefit, proof point, and detail in one piece, their message becomes too busy and harder to absorb.
A better approach is to focus on the most important idea and build the piece around that.
In other words, give them enough to pique interest but still feel intrigued enough to want more.
Sending It to the Wrong Audience
Video brochures can be extremely effective, but they’re usually strongest when sent to the right people for the right reason.
They make the most sense when the audience is targeted and the opportunity is valuable enough to justify a more premium presentation.
That’s why audience selection matters so much.
A well-produced video brochure sent to the right audience has a much better chance to create the kind of response a company hopes for.
Failing to Have a Plan for Response and Follow-Up
This is one of the most overlooked mistakes, and here’s why:
Some companies focus so much on creating the video brochure that they don’t think through what happens after people receive it.
That can lead to problems like:
- not having enough staff to handle the responses
- not having a script or plan for conversations
- distributing too many at once for their sales team to handle effectively
- failing to confirm when someone may be worth revisiting later if the timing isn’t right now
- continuing to spend time, money, and effort chasing people who aren’t interested
Creating a strong campaign isn’t only about the piece itself. It’s also about how the team handles the response, follow-up, and the timing of when it all happens.
Larissa Dy captured that well in her Google Review for us when she said, “We are thrilled with our completed video brochure! MediaFast demonstrated exceptional professionalism and expertise throughout the process. Working with them was a pleasure, and their extensive experience proved invaluable in helping us create an outstanding product. They also shared insightful suggestions on how to optimize our ROI, which we greatly appreciated.”
Without a doubt, planning for success matters.
Final Thoughts On Mistakes To Avoid With Video Brochures
When done well, a video brochure feels less like marketing and more like an experience.
For a video brochure campaign to be as successful as possible, the design, message, audience, and follow-up strategy all need to work together.
If you’d like to experience a video brochure in person, click this link to request a FREE SAMPLE.

I’ve worked in marketing for over 20 years and started working for MediaFast in 2014. The first time I held a video brochure, I instantly thought something like, “This blows away our magazine…and any other print advertising I’ve ever known. It’s like I’m holding a TV commercial in my hands. These things are amazing!”
Since then, video brochures, video mailers, and video boxes have become marketing superstars. Writing about them is definitely a privilege. And with regards to MediaFast—with its industry-leading product quality, outstanding customer service, and awesome co-workers—I feel like I work for a wonderful company.
