About Us

An industry leader in video marketing

Meet the Owner

Amy Hafen (left side in the photo with Bill Diaz, Bart Howell, and Lisa Taylor) began her journey with MediaFast in 1999, quickly becoming a key player in the company’s growth and success. In 2013, she purchased the company from founder Bart Howell, who believed she would keep it forward-thinking, customer-focused, and results-oriented…and MediaFast has continued to thrive ever since.

In the Q&A conversation available in the link below, Amy shares personal insights into what drives her leadership, what makes MediaFast unique, and how the team continues to exceed client expectations.

Read Q&A with Amy Hafen

Creating Marketing Success Since 1991

Since taking over from Bart—who remains a close friend—Amy and her leadership team have expanded MediaFast into a global network. Under her guidance, the company has grown its reach while staying true to its roots: a customer-first mindset while delivering high-quality, innovating sales and marketing solutions.

At the heart of MediaFast is a culture of kindness and care. Clients, co-workers, and suppliers are all valued and treated with respect. This, combined with our consultant-style, white-glove approach, has helped MediaFast video marketing products drive measurable success for companies around the world.

Simply put, we care more about helping our clients succeed than chasing profit. Our top-rated products, personalized service, and marketing expertise work together to create lasting results.

To see what our clients have to say, check out MediaFast Google Reviews.

Unconventional Communication Approach

At MediaFast, we design and produce innovative solutions that help our clients harness the power of video in tangible media—what we believe is the most effective form of marketing in today’s world.

Back in the early 1990s, that meant audio and video cassettes. By the late ’90s and early 2000s, it shifted to CDs, DVDs, and Blu-rays. Today, it’s all about Video Brochures, Video Mailers, and Video Boxes—tools that consistently deliver the highest return on investment.

And it’s not just about ROI. It’s also about ROX—return on experience. Our products create unforgettable impressions that captivate audiences and boost response rates. The WOW factors are remarkable, and clients often enjoy significant increases in their customer base and sales.

Decades Ahead of Our Time

Our passion for producing innovative and creative communication tools is fueled by an extensive understanding of manufacturing processes.

With our manufacturers around the globe, we manage raw material waste, increase manufacturing productivity and implement “out of the box” concepts so our clients can maximize their budgets while enjoying impressive results.

Three key elements of our success:

We design, produce, and reinvent solutions.
We’ve learned that sometimes you need to “burn the box” to create something unique and more successful.
This philosophy is the framework of our company.

To be the best for our clients, we’ll continue to use a consultant-style approach.

Amy Hafen-Eagar and Bill Diaz of MediaFast

Always Learning

We believe collaboration is key to success. That’s why we take the time to truly understand our clients—their goals, their audience, and the message they want to deliver. The more we know, the better equipped we are to design, produce, and refine solutions that deliver profitable results.

For instance, we’ve had clients report a 66% increase in response rates when compared to other strategies they’ve tried. One even saw a 70% increase in sales shortly after distributing their first campaign. Many have told us that our products are powerful door-openers, and follow-up becomes much easier after they’re received.

But none of that would be possible without doing our homework. By learning exactly what our clients want to say—and who they want to say it to—we help them make a bigger impact with every impression.

Helping You Do Smarter Marketing

At MediaFast, our marketing team does more than promote our products—we help our clients market smarter. That starts with understanding how powerful Video Brochures, Video Mailers, and Video Boxes can be in the hands of businesses who want to stand out, connect meaningfully, and drive significant results.

Our team works closely with each client to understand their goals, messaging, and audience. By taking a consultative approach, we’re able to provide expert guidance on how to use our video marketing products most effectively.

In other words, we don’t believe in one-size-fits-all strategies. Instead, we help craft personalized campaigns that align with our client’s objectives and their brand identity. And when it comes to results, the kind that are referred to above don’t happen by accident. They come from the right mix of strategy, creativity, and technology.

In a nutshell, we’ll help you deliver the perfect message to the right audience at the right time—without the guesswork. Whether you’re trying to generate leads, boost conversions, or create a memorable brand experience, our team is here to help you make a bigger impact with a smarter campaign.