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Answers about video marketing products

We're here to answer your questions about our products.

If you can’t find the answers you’re looking for here, give us a call at 1-888-837-5233.

One (1) unit of any of our video marketing products is our minimum order. So, for companies who want a prototype to use for tests, we’ll happily produce it. The cost for a single branded prototype is approximately $300. However, Video Brochures ordered in bulk typically cost on average between $19 and $65 per unit with video boxes being about twice that amount. To learn more about our pricing, visit MediaFast Product Pricing.

Price for our video marketing products is primarily driven by quantity and screen size. Electronic components like motherboards, speakers, memory, and batteries factor in depending on their sizes as well. But basically, prices for HD IPS Video Brochures average between $19 to $65 per unit depending on the components included. The printed wrap is a lesser cost factor. The price includes full color printing and lamination of the custom paper wrap. Additional treatments like foil, spot UV, embossing and custom papers are also available for additional costs.

From the day graphic and electronic design is approved, it typically takes 3 to 4 weeks for an order to arrive. Production time at the manufacturer is generally 14 business days once they get started. Also, since all HD IPS Video Marketing Products are produced in China, once in a while the container ships get delayed. Even though that’s rare, it can sometimes add a few more days.for 

We load each unit with our client’s videos and fully charge each lithium battery during production.

Our standard battery provides 2 hours of continuous play. We also offer larger batteries that can provide up to 40 hours of continuous play for an additional cost.

Similar to cell phones, the batteries in all of our Video Marketing Products are charged with a USB-C cable. Also, each unit comes with a USB-C cable for charging and changing video content.

Yes, video content can be changed at any time, meaning you can customize each unit for your individual prospects. Through a simple process, you can drag and drop new .mp4, .mov, or .avi files (not HEIC or HEVC) onto each one. Click the following link for instructions: How To Change Video Content.

Also, if you need assistance formatting the files correctly, click this link: Recommended Video Formats and How To Reformat Videos.

Please contact us if you run into any difficulties. We’re always happy to help.

Our standard units contain enough memory to hold approximately 10 minutes of video content. If you want or need more, we have other options—all at competitive prices. Also, all of our screens will play .mp4, .mov, and .avi files (not HEIC or HEVC).

Unlike our competitors, we don’t charge for buttons. The most common are Pause/Play, Fast Forward, Rewind, Volume Up, Volume Down, and Video (multiple videos can be included). Button placement is part of the graphic design and should be included in the provided art file. Our design templates address button spacing and placement criteria.

Yes, we will send an electronic proof via email before production begins.

Product Examples

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