Recommended Video Formats
Create a highly effective presentation with your video marketing products
Frame Rates
30 fps, 25 fps, 24 fps or less
Acceptable Formats
30 fps, 25 fps, 24 fps or less
Target Bit Rate
3000 kilobits per second
Audio Formats
.mp4 and AAC
Memory Sizes
Standard memory is up to 10 minutes, but larger sizes are available.
Specific screen size recommendations
The recommendations below are for specific screen sizes. When combined with the settings above, your video should look its best.
| Screen Size | Resolution | Bit Rate | Splash Screen |
| 3” HD/IPS | 720 x 480 | 3000 kilobits per second | 720 x 480 JPG |
| 4” HD/IPS | 854 x 480 | 3000 kilobits per second | 854 x 480 JPG |
| 5” HD/IPS | 854 x 480 | 3000 kilobits per second | 854 x 480 JPG |
| 6” HD/IPS | 1280 x 720 | 3000 kilobits per second | 1280 x 720 JPG |
| 7” HD/IPS | 1024 x 600 | 3000 kilobits per second | 1024 x 600 JPG |
| 8” HD/IPS | 1280 x 800 | 3000 kilobits per second | 1280 x 800 JPG |
| 10” HD/IPS | 1280 x 800 | 3000 kilobits per second | 1280 x 800 JPG |
How to Swap and Reformat Videos
In addition to the two videos below, we recommend Canva if you need help turning your videos into MP4s. There is a free version, and their simple upload and download process is very handy. Also, Movavi Video Maker is helpful as well. When there, click the video tab and choose Windows or MacOS. In addition, your company’s videographer should be able to format your video(s) in the settings you need.
How to Solve Video Loading Issues in Video Brochures and Video Boxes
In the following video, we’ll walk you through how to resolve the most common issues users face when uploading files to their video brochures and video boxes.
Whether you’re dealing with incorrect file formats, oversized videos, or ghosting errors, here’s what we’ll cover:
- How to ensure your video files are in the correct format (MP4)
- Steps to resize large video files for optimal playback
- How to convert HEIC .mp4 files from iPhones to standard .mp4
- Solving the “Not Enough Space” issue due to ghosted files—you can’t see them, but they’re still there.
We’ll also explain why we recommend Canva and Movavi for video conversion and formatting to ensure your videos play perfectly on your video brochures or video boxes.
