When making video brochures, some companies lock the video content so it cannot be changed after the original content from the customer is loaded. As a result, when their clients want to use different video content, they have to purchase new video brochures. However, we do not do that, and as a result, our clients can easily change video content and continue using the video brochures they bought from us for as long as they want.
“Customer service and quality matter most to us,” said Amy Hafen, president of MediaFast. “If we make it our top priority to provide the best service and products to our clients, then they’ll be happy with us and the marketing solutions we provide. On the other hand, if we try to make every last penny we can by doing things like locking the video content on our customer’s video brochures so they have to buy new ones if they want to use different video content, then that’s not prioritizing them and their needs.”
To see how easy it is to change video content on a video brochure, click this link: How To Change Content On A Video Brochure.
Customer service and quality matter most to us
At MediaFast, we only use brand new, Grade A components to make all of our marketing products. We could use recycled or refurbished components to save money, but after considering it, we decided that’s not the path we want to take. Instead, we focus on keeping our prices competitive and affordable by minimizing expenses in other areas so we don’t have to sacrifice quality.
To illustrate this, here is another quote from Amy Hafen: “The quality of our video brochures is one of the reasons we are having so much success. I’ve been told horror stories from customers whose video brochures failed at the most inopportune moments. One client told me a story of how his video brochure (from another supplier) permanently failed while the President/CEO of the customer he was selling was holding it. He had been working on the deal for 6 months. What a horror story! Immediately after that experience, he contacted us and ordered 500 video brochures after grilling me about our quality standards. He’s been happy ever since.”
Likewise, Bill Diaz, vice president of MediaFast, had this to say: “We’re not the cheapest, but the price difference between quality and the cheapest is not significant. However, there is a huge difference in customer satisfaction.”
Every member of the MediaFast team understands how important customer satisfaction is to us. We need our clients to be happy with us, our products, and how we treat them at every step along the way of a project or interaction. With this in mind, our customers have considered us to be a valuable asset for 27 years and we plan to continue being one for many more years to come.
Get the best value on video brochures from MediaFast
Our video brochures are reliable, guaranteed, and not over-priced. They’ve been generating outstanding ROI for companies who use them in business for many years, and now we offer different versions of MediaBük video brochures for personal use as well.
Moreover, by hiring us, our clients get to work with innovating leaders in the marketing industry. We know when to cut corners to save money or time and when not to cut corners at all to save quality and optimize end results. We consider our clients to be partners, and we value integrity and happiness in those relationships.
For customers who want the best value for their money when purchasing video brochures, the MediaFast team is the right choice.
Having owned an advertising magazine in Utah, I’ve worked in marketing for over twenty years.
I started writing for MediaFast in 2014. The first time I held one of their video brochures, I thought something like, “Wow! This blows away our magazine and any other print advertising I’ve ever seen. This is like a TV commercial, and I’m holding it in my hands. Amazing!”
Since then, video brochures, video mailers and video boxes have become leaders in marketing performance. It’s a privilege to write about them. I also love MediaFast—with its top-notch product quality, industry leading customer service, and all of the wonderful people I get to work with.