As a marketer, how can you overcome your target audience not paying attention to your messages because they blend in with all of the other outreach they get bombarded with?
If you think about it, marketing teams commonly use email, digital ads, social media, landing pages, and print mail pieces in an effort to engage their target audience. They even follow them around online with retargeting ads, somehow hoping those might work as well.
Considering all of that, is it any wonder that consumers have learned to tune it all out?
Fortunately, just like people have done throughout time, something better usually comes along. And in this case, it’s video mailers.
Basically, by combining the impact of video with the physical presence of direct mail, they create a communication piece that’s harder to ignore and often makes messages easier to remember.
And while they may not be the right choice for every campaign, they’ve proven to be highly effective for creating stronger engagement, better follow-up, and more meaningful brand interaction in the right situations.
Why Video Mailers Work Differently
A video mailer is much more than a printed piece with a screen inside of it. It’s also a more intentional delivery format for your marketing content.
Instead of asking someone to click a link in an email or visit a landing page, a video mailer delivers your message directly into their hands, which completely changes the experience.
Video mailers have proven to be highly effective because they combine several advantages all at once:
- Physical presence
- Sound and motion
- The appeal of video
- Premium presentation
- Consistent messaging when shared
Together, those elements can create a more effective presentation for recipients than typical marketing strategies. What’s more, executives tend to actually like receiving them.
They’re Especially Effective in High-Value Situations
Video mailers make the most sense when the audience is strategically targeted and the message carries high value.
For example, they can be especially effective for:
- Follow-up after trade shows or conferences
- Executive outreach
- Account-based marketing campaigns
- Product launches
- Direct mail initiatives that yield high ROI
- Customer retention efforts
- Recruiting
- Onboarding
- Fundraising
In these situations, the goal is usually not maximum reach at minimum cost. It’s actually to create better-quality engagement with the right people.
That is where video mailers can justify their value.
As an example, here’s a testimonial from APYX Medical, one of our clients:
“After we started using Video Brochures from MediaFast, our salespeople said they began receiving callbacks before they even got back to our office.”
Video Mailers Help Brands Stand Out in Crowded Channels
Digital marketing is powerful, but it’s also crowded.
Inbox fatigue is real. Online ads compete for seconds of attention. Even well-designed landing pages still depend on recipients choosing to click through them.
On the other hand, video mailers take a different route. They create a physical interaction first, and then deliver their message through video. That combination can make the experience feel more deliberate, personal, and memorable.
For brands trying to separate themselves from competitors, that difference can be a great difference-maker.
They Support More Persuasive Storytelling
A video mailer tends to do more than attract attention. It also helps communicate a message more effectively.
For example, video is especially useful when a company wants to:
- Show a product or service in action
- Present an opportunity with voice and visuals
- Arouse emotions
- Fast-track familiarity
- Clearly explain something that’s complex
- Introduce a brand in a way that feels more human
- Reinforce credibility
- Guide a recipient toward following a call to action
When presentations are strong like video mailers tend to make them, they can help turn a passive marketing message into a more engaging experience.
For instance, that’s one reason why they’re often used for follow-up after trade shows, meetings, demos, and presentations. Why? Because they help keep conversations going in a format that feels more real than just another email.
Better Engagement is Often the Primary Goal
One of the biggest mistakes companies make is evaluating every marketing tactic by the same standard.
Video mailers are not usually designed for broad, low-cost strategies. They’re better understood as precision tools aimed at targeted individuals for high value results.
With that in mind, their value often comes from improving the quality of engagement rather than simply increasing volume. That can mean:
- Stronger recall
- More interesting follow-up
- Better responses from targeted recipients
- Improved presentation of a brand
- Clearer path to the next conversation
For the right campaign, those advantages can matter more than raw impressions.
To give an idea of this, here’s a Google Review from one of our clients, Erin DeGroot:
“The team was wonderful to work with on a project for my client. The end result was high-quality and has already gotten traction with the audience we were targeting. Overall, it was a great experience and I would definitely work with MediaFast again in the future.”
Real-World Proof Matters
Results always matter more than theory.
At MediaFast, client feedback often highlights the same things: product quality, stronger presentation, responsive support, and campaigns that help their brand get noticed.
That kind of proof is important because buyers are not just evaluating the format. They’re also evaluating whether the campaign can be executed well, delivered on time, and supported by a team they can trust..
To illustrate our performance, here’s a Google Review from one of our clients, Rachel Roberson:
“We’ve had the pleasure of working with this team for over seven years, and they continue to exceed expectations time after time! The quality of their work is outstanding! The video boxes are always beautifully constructed and executed to perfection. Both of the Amy’s are absolutely phenomenal….professional, responsive, and a joy to work with.
As a marketing execution company, we’re truly grateful to have them as a trusted partner. Their consistency, creativity, and commitment to excellence make every project a success. Highly recommend!”
How to Use Video Mailers More Strategically
For companies considering video mailers, the most important question is not simply, “Do they work?”
A better question is, “How can they work best for us?”
In many cases, the best uses include:
- Targeting specific executives
- Presenting high-value products, services, opportunities, or experiences
- Following up after in-person interactions
- Introducing a new product or service in a memorable way
- Combining the video mailer with other marketing strategies
- Using QR codes and/or calls to action in them to extend interactions
When used strategically, video mailers can become part of a broader sales and marketing system rather than acting as a one-off tactic.
For instance, if you think of them as door-openers, that’s one of the ways they’ve been highly effective for users.
Why the Right Partner Matters
A successful video mailer campaign requires more than a good idea.
It also requires strong execution, which includes:
- Design guidance
- Knowledge of best practices
- Product quality
- Timely delivery
- Responsive support based on experience
Those areas are where our clients say our team makes a major difference.
They’re also why our goal is not to just sell a video mailer to our clients. Our goal is to sell them the right piece while staying within their budget, and help them along the way to ensure a successful campaign.
Final Thoughts About When To Use Video Mailers
Video mailers can deliver strong results when they’re used in the right campaigns, for the right audiences, and with the right message.
They’re especially effective when the goal is to stand out from competitors, strengthen follow-up, increase perceived value, and create better-quality engagement than standard marketing strategies typically deliver.
That said, they’re not magic, and they’re not the right fit for every situation. However, when used strategically, video mailers can be powerful tools for helping brands get noticed and move conversations forward with targeted prospects.
If you’re considering using video mailers for an upcoming campaign, we’d appreciate the chance to consult with you about the right approach. Also, if you’d like a FREE SAMPLE, contact us today.

I’ve worked in marketing for over 20 years and started working for MediaFast in 2014. The first time I held a video brochure, I instantly thought something like, “This blows away our magazine…and any other print advertising I’ve ever known. It’s like I’m holding a TV commercial in my hands. These things are amazing!”
Since then, video brochures, video mailers, and video boxes have become marketing superstars. Writing about them is definitely a privilege. And with regards to MediaFast—with its industry-leading product quality, outstanding customer service, and awesome co-workers—I feel like I work for a wonderful company.
